[To the tune of "American Pie"]

A long, long, time ago
I can still remember when I dialed up their help desk lines.
And I knew if I had the chance
They could make my modem dance
with chats and GIFs and silly pick-up lines.

But Help Desk phone calls made me shiver
with every busy they'd deliver.
Bad news on the front page
A 19-hour outrage.

I can't remember if I cried
when I realized that Steve Case had lied.
But something touched me deep inside
The day the service died.

So bye bye to Amer'ca Online
Drove my modem to a domain and it's working just fine.
And good old geeks are cheering users offline
Saying this'll be the day that they die.
This'll be the day that they die.

Did you write the book of TOS
Will you send your password to PWD-BOSS
If an IM tells you so.
And will you believe the Motley Fool
When he tells you that the service rules
And can you teach me how to Web real slow?
Well I know you sold the service short
Cause I saw your quarterly report.

Steve Case sold off his stock
It fell just like a rock.

It was a crazy, costly high-tech play
As they slashed away at what subscribers pay
And half their users went away